Online shopping guide

How to Buy Online on Our Website

Website: https://pak-industrialsolutions.com.vn/

Customers can place orders directly on our website by following the steps below.

Step 1: Search for the product you need by entering keywords in the search box or browsing through the product categories.

Step 2: After selecting the product you would like to purchase, click the “Buy” or “Add to Cart” button. Your shopping cart will automatically update the selected product and quantity.

Step 3: Click “Cart” to review the products you have selected. Here, you can add or remove products and adjust the quantity if needed.

Step 4: Log in or register an account to continue with your purchase.

Step 5: Choose your preferred delivery method.

Step 6: Choose your preferred payment method.

Step 7: Enter the verification code if required.

Step 8: Click the “Place Order” button to complete your order.

After you place an order, an automatic email will be sent to confirm your order information. Our staff will contact you during business hours to verify the order and provide further assistance if needed.

For support, please contact us via email at sale@phucan.co or call 0918 075 887.

Payment Information

Important Notes:

Each order has a unique order number. When making a payment or communicating with us regarding your order, please provide this order number for faster support.

We only accept orders that include complete and accurate information, including delivery address and phone number. After receiving your order, our team may contact you to verify the information and confirm any related details.

For special cases, such as high-value orders, evening delivery requests, or delivery addresses located in small alleys or areas that may cause delivery difficulties, we will proactively contact customers to agree on a suitable delivery time.

In case of delivery delays without prior notice, customers may refuse to receive the goods. Any prepaid amount, if applicable, will be refunded within 7 days.

We are committed to delivering genuine, brand-new products to our customers, with proper invoices and official warranty where applicable.

However, risks may occur during transportation, such as impact, moisture, or accidents, which may affect the goods. Therefore, customers are kindly requested to carefully check the products before signing for receipt.

Pak Industrial Electronics will not be responsible for any external condition issues or discrepancies after the customer has signed and confirmed receipt of the goods.